Frequently Asked Questions
Orders & Shipping
Orders are typically processed within 2–4 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping promotions may be offered throughout the year. Please refer to current announcements on our website for the latest offers.
At this time, Bougie Home primarily ships within the United States. For special shipping inquiries, please contact us directly.
Please email us at bougiehomecandles@gmail.com within 48 hours of delivery and include photographs of the product and packaging. We will work with you to resolve the issue as quickly as possible.
Products
Our fragrances are thoughtfully layered to create distinctive, sophisticated compositions inspired by remarkable destinations, cherished memories, and beautiful experiences. Each fragrance tells a story, designed not simply to scent a space, but to evoke a sense of place, mood, and memory.
Yes. Bougie Home products are handcrafted in California using premium ingredients sourced from trusted U.S. suppliers.
Every Bougie Home candle is hand-poured with a premium blend of coconut and apricot waxes, chosen for their renewable, plant-based origins, luxurious creamy finish, and exceptional fragrance performance. A small amount of highly refined, food-grade paraffin—described by our U.S. wax supplier as a “minuscule” addition to their proprietary blend—gives these naturally soft botanical waxes structure, enhances hot throw, and supports a smooth, clean burn when the wick is properly trimmed and maintained.
This premium wax is more costly to work with, but one we choose intentionally for its quality, performance, and greater reliance on plant-derived materials. Paired with phthalate-free fragrances and all-natural, ring-spun cotton wicks, our candles are thoughtfully formulated for those who are discerning about the products they bring into their homes.
We believe luxury should feel as considered as it looks—with exceptional fragrance, beautiful performance, and carefully selected ingredients you can feel confident burning in your home.
Yes. We carefully select premium, phthalate-free fragrances formulated without parabens or unnecessary additives, and use each fragrance within applicable IFRA standards. It’s part of our commitment to creating sophisticated fragrance without compromising our standards for quality and ingredient integrity.
Candle Care
For the first burn, allow the wax to melt evenly across the entire surface of the candle. This helps prevent tunneling and promotes an even burn throughout the life of the candle.
Yes. Trim the wick to approximately ¼ inch before each burn to encourage a clean, even flame and minimize soot.
We recommend burning candles for no more than 3–4 hours at a time. When the candle only has 1/2" of wax remaining, discontinue use.
Returns & Refunds
We accept returns of unused and unopened products within 14 days of delivery. Please refer to our Return & Refund Policy for complete details.
Due to the nature of our products, used or burned candles cannot be returned.
Once your return has been received and approved, your refund will be issued to your original payment method within 5–10 business days.
Contact Us
Still have a question?
We would be happy to help.
Email: info@bougiehome.com
We aim to respond to all inquiries within 1–2 business days
